At Wat Da Feck, we strive to provide our customers with high-quality digital content that meets their expectations. However, we understand that there may be instances where a refund or return is necessary. This policy outlines our guidelines for refunds and returns for digital content purchased from our platform.

Refunds:

1. Refunds will only be offered if a design flaw or technical issue cannot be resolved within a reasonable timeframe. Our support team will work diligently to address any concerns and provide a satisfactory solution.
2. To be eligible for a refund, customers must contact our support team within 10 working days of the purchase date, outlining the specific issue they are facing.
3. Refunds will be provided in the same form of payment used for the original purchase.
4. Once a refund is processed, the customer will no longer have access to the purchased digital content.

Returns:

1. Due to the nature of digital content, we do not accept returns for products once they have been downloaded or accessed.
2. If a customer encounters a design flaw or technical issue, we encourage them to contact our support team for assistance. Our team will work diligently to resolve the issue to their satisfaction.
3. In the event that a design flaw or technical issue cannot be resolved, a refund may be offered as per our refund policy.

Exceptions:

1. We do not offer refunds or returns if the customer simply changes their mind or no longer wants the digital content.
2. Refunds will not be given for circumstances beyond our control, such as compatibility issues with third-party software or hardware.

Contact Information: If you have any questions or concerns regarding our refund and returns policy for digital content, please contact our customer support team at ricky@watdafeck.uk or via our contacts page. We are available 8am to 6pm UK time to assist you.

Note: It is recommended that customers thoroughly review the product description, specifications, and any available demos or samples before making a purchase to ensure compatibility and satisfaction.

By making a purchase from Wat Da Feck, you acknowledge and agree to the terms and conditions outlined in this refund and returns policy. This policy is subject to change at any time without prior notice.